The Value of Creating an In-house Engineering Capability with PostNL

PostNL is responsible for the successful delivery of over 7 million letters and 1.5 million parcels across Europe each day. In order to keep up with increasing demands, PostNL needed to establish better alignment between IT and the business to allow for more rapid transfer of employees’ business knowledge directly into working software solutions. Facing a dependency on external partners, little cross-team collaboration, and a need to develop more quickly at lower costs, PostNL chose to create their own in-house engineering practice with Mendix at the center. In this session, the team from PostNL will share how the purpose behind their Mendix engineering capability, how they created it, and lessons for listeners who are looking to undertake the same project.